> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trytikt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I don't see any leads yet. Is this normal?

> Five things to check, in this order.

Often, yes, in your first hours. TIKT checks the profiles you follow several times a day. Between someone engaging with a post and
that person reaching your Leads page, allow from a few hours to a day.

If nothing has arrived after a day, check these five things, in this order.

## 1. Your agent is running

Open **Settings**, then **Workspace**. If your agent is paused, click **Resume**. Your agent also stops when:

* your trial or your plan's period has ended, or a payment didn't go through;
* you have no credits left, until you buy a plan or a pack.

The console tells you which one applies.

## 2. Your profiles have posted recently

TIKT finds people through the reactions and comments on posts from the profiles you follow. A profile that hasn't posted in weeks
brings no one.

* Follow a profile that posts every week: a creator your buyers read, a competitor, or yourself.
* Or paste one post you know is popular in your market: TIKT reads it on demand. See [Analyze any post on demand](https://docs.trytikt.com/help/analyze-a-post.md).

## 3. Your score threshold isn't hiding them

The Leads page only shows leads at or above your threshold. If it's set to **≥ 4**, people who meet three of your five criteria are
there, but hidden. Lower the threshold to see them, and open a lead to read why each criterion was met or not.

## 4. Your ICP isn't too narrow

Each of your five criteria (role, location, company type, company size and industry) is worth one point. If one criterion is very
narrow, a single industry or a single city for example, few people reach 4 or 5.

Widen it in **ICP**, save, then click **Rescore leads**: TIKT applies your new ICP to the leads you already have, at 1 credit for 50
leads. See [Edit your ICP and rescore your leads](https://docs.trytikt.com/help/edit-your-icp.md).

## 5. Your exclusions aren't too wide

TIKT sets aside, without charging you:

* the employees of the companies you excluded, on the **ICP** page under **Leave out**;
* the current colleagues of the profiles you follow, unless you switched this off for a profile.

If you excluded a large company, its employees never become leads. See [Exclude companies and colleagues](https://docs.trytikt.com/help/exclusions.md).

## Still nothing?

Write to [support@trytikt.com](mailto:support@trytikt.com) from the email you sign in with, and tell us which profiles you follow.

> [card] [Why fewer leads than people engaging?](https://docs.trytikt.com/help/fewer-leads.md)

> [card] [How the score works](https://docs.trytikt.com/help/how-the-score-works.md)


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